Contact support and send feedback without leaving the app

You can now reach us and shape what we build next from inside Vergio, and follow every case in one place.

What this means for you

• Get help where you work. Click the help icon in the top bar and choose Contact support. Vergio checks the docs for an instant answer first, so simple questions are solved on the spot. If it does not help, your message becomes a ticket with one click.
• Report a bug or request a feature. Tell us what is broken or what you want next. Bug reports remember the page you were on, so we can act without a back-and-forth.
• A Support page that tracks everything. Open Support from your avatar menu to see your tickets and feedback and where each one stands. Owners and admins see the whole workspace's cases.
• Replies thread by email. We answer from your inbox, and replying to that email adds to the same conversation in the app.
• Hear back when your idea ships. When a feature you asked for goes live, we email you and add a notification, only once it is genuinely working for you.