Client Watch, the retention product for the stores you already serve

Winning the deal is the start of the relationship, not the end of the signal. Client Watch keeps Vergio's monitoring on the stores you already serve and turns it into retention material you can put in front of a client.

What this means for you

• One question at the right moment. When a deal moves to won, Vergio asks: keep watching this store as a client? The exact monthly amount is shown before anything changes, and declining is remembered so you are never asked twice.
• Retention risk flags. Deterministic rules over the same confirmed change events you already get: a cluster of negative changes, a lost capability that never came back, or momentum that went quiet on a previously active store. Every flag cites its evidence. Broken collection is never shown as "no risk": if sensing is degraded, the risk state is unknown and says so.
• A monthly client brief. Each client store gets a stored, immutable evidence brief for the month: what changed, collection health with last-known-good ages, risk flags, and three prepared actions (QBR talking points, a retention check-in draft, an expansion note). You personalize and send through your own channel; Vergio sends nothing.
• Agent-ready from day one. Four new capability pairs on REST and MCP (get_client_watches, add_client_watches, remove_client_watches, get_client_watch_brief), the published Client Watch playbook, and a docs page, all inside the public capability parity statement.
• Simple pricing. $2.00 per client store per month from your wallet, pro-rata, cancel anytime with a pro-rata refund. A client watch is a strict superset of the $1.00 self-directed watch: the same monitoring plus the flags, briefs, and prepared actions.

Client Watch is built from first-party watch sensing only. It never reads mailbox content.